Salesforce Admin
Live Online | Instructor-Led | Hands-on Training
Discover ways to automate repetitive processes and solve frustrating customer management problems with a customer management platform. This prepares you to qualify for the Salesforce Administrator Certification Exam, an additional mark of industry distinction for your resume.
Become the person who administers Salesforce, implements solutions for different business problems, and ensures a company can get the most out of its CRM. It is a great position for a Salesforce newbie and is a well-respected, highly valued role all on its own. It doesn’t take a genius to become a great developer.
- Start a Career in a High-Demand Field: As a leading CRM provider, Salesforce has more than 150,000 clients from Fortune 500 companies to small firms. Salesforce skills result in high-paying jobs in a wide range of industries, with an average of 425,051 jobs annually. Salesforce professionals are in high demand, so you are likely to get high-paying jobs. [Source: Backlinko]
- Learn From Experts: The instructors have been carefully selected based on their educational background, relevant work experience, and teaching abilities. We have highly qualified trainers with at least ten to twelve years of teaching experience in the industry. Students with good feedback are also kept on our faculty.
- Master the Concepts: This course will teach you how to build, modify, and implement custom applications in Salesforce using declarative customization. You will gain the skills needed to become a Salesforce administrator.
Flexible scheduling | Weekdays | Weekends
Tuition: $2,020.00 | Duration: 2 weeks | 40 hours
Full tuition is due at the time of enrollment
- Be able to comprehend all the core concepts on the exam to pass Salesforce Administrator
- Like a Pro, learn how to administer Salesforce
- The Salesforce Lightning Experience
- Launch Salesforce Mobile
- Use both Salesforce Lightning and Classic
- Get Salesforce training from an experienced Salesforce professional
- Introduction and background – Introduction on Cloud Computing, IAAS (Infrastructure as a Service), PAAS (Platform as a Service), SAAS (Software as a Service)., Introduction on CRM, History of Salesforce, Introduction on SalesForce.Com, Case study
- Understanding salesforce environment – Salesforce organization, editions, pricing, App log, Global search, user menu, app menu, Tab bar, recycle bin, case study.
- Salesforce standard objects – Salesforce Sales Process, Salesforce Service Process, Salesforce Marketing Process, Lead management, Lead conversion, Web to Lead, Lead auto-response, Lead Assignment, Case management, Case auto-assignment, Case auto-response, Web to case, Email to case, Case escalation. Solution management, Knowledge management, Activity management, Task, Event, Case study
- Collaboration in Salesforce – Setting in Chatter, Using Chatter, Private groups, Public groups, invite customers, Post a message by email, Chatter feeds, Chatter tagging
- Salesforce Data Model – Becoming Familiar with the Setup segments. Introducing Apps. Introducing Objects, Introducing Tabs, Introducing Fields. General Fields, Enhancing the Simple App with Advanced Fields, Field Dependency, Multi dependency picklist, Field tracking, Field deletion consideration, Global field, Becoming Familiar with Object Definition Page, Case study
- Data Validation – Enhancing the Simple App with Data Validation, Introducing, Validation Rules, Standard Validation Rule, Custom Validation Rule, Case study
- UI Design & Mapping with Department – Introducing Page Layouts, Adding page Layout elements, Tab Layouts, working on field, field setting, working on buttons and related lists, working on sections, detail page, edit page, reports in layout, list views, access in list views, case study
- Expanding the App Using Relationships – Introducing Relationships, Lookup Relationship, Master Detail Relationship, Roll-up Summary fields, Hierarchy Relationship, Self-Relationship, Many to many Relationship, Case study
- Security and Sharing – IP Address restrictions, Activations, Audit Trials, Login hours, Forceful password expiry. Session details, Organization-Wide Defaults, Profile, Permission Sets, Roles, Sharing Rules, Manual Sharing, Field Level Permissions, Public Groups, Queues, Public Group Vs Queue — Use case, Case study
- Data Management – Scheduling, Mass delete, Mass transfer, Data import wizard, Data import wizard Vs Data loader, Data loader, Batch size,Server host, Sandbox Vs Production Usage, Export, Export all, Insert, Update, Upsert, Delete, Hard delete, 15 digit ID, 18 digit ID, external ID, Case study
- Using Custom Workflow Processes – Introducing Automation, Workflow rules, Update Record, Create Task, Automate Emails, Outbound Message, Time dependent workflows, Time triggers, Deep dive into Evaluation criteria, Use case of evaluation criteria, Case study
- Approvals Process – Planning for Approval processes. Creating an Approval process. Creating Approval steps. Multi step Approvals, Final approval action, Final rejection action, working recalling, delegate process, Multiple approvers vs single approver, case study
- Advance Automation – Limitations of Workflow rules, Workflow Vs Process Builder, Benefits of Process Builder, Record update, Email alert, Chatter post, Visual Workflows AKA Flows, Screens, Condition check, Outcomes, DML by Flows, Login flows
- Analyzing Data with Reports and Dashboards – Introducing Reports, Tabular Reports, Summary Reports, Matrix Reports, Joined Reports, Report Formats, Introducing Dashboards, Adding Dashboard Components, Dynamic dashboard, Regular dashboard, Dashboard security, Types of report sharing, Types of Dashboard sharing, Report security, Bucket fields, Custom Reports Types, Formula fields
- Special topics – Salesforce Deployment • Migration strategies • Sandbox creation • Sandbox refresh • Connection setup between environments • Inbound Change Set • Outbound Change Set
Salesforce Administrator, Salesforce Administrator/ Business Analyst, Customer Service Representative
Is this course of interest to anyone?
This Salesforce Admin Bootcamp is designed for graduates seeking a better career path in sales or marketing.
How do I qualify?
To enroll in this Salesforce Admin Bootcamp, you must have either a High School Diploma or GED Equivalent. Knowledge of basic computer functions and applications is required.